Key Benefits of Healthcare Intranets
An intranet is a software that allows a company to establish a private and secure communication network for use only by employees. It can be a portal for messaging, document or file sharing, training events, benefits administration, and more. A customized intranet network can help the healthcare industry in a number of ways. First, here are three of the more significant benefits of intranets in healthcare settings.
Better employee communication
With an Best Intranet Solution, you can have an employee directory with contact information for all your employees! Search the directory for nurses, doctors, office workers and filter by department, location or job title. You can display all of this contact information, or only the information relevant to your users. The directory can also include all business locations. Customize information such as hours of operation, phone and fax numbers, and email. Intranet solutions extend communications beyond phone calls or email. Connect with large audiences in open forums, or message someone and collaborate using Microsoft Teams.
A health organization’s intranet can enhance the patient care process and experience. Digital storage options make it easier for everyone to access patient files and update information, avoiding paperwork barriers and inaccuracies. The Agilityportal.io intranet solution can also provide new and current employees with access to training manuals. Peer sharing through open communication is also a way to access company information or resources, but dedicated dashboards for each clinician or department can improve decision making and data evaluation.
Enhance patient care
Your healthcare organization depends on patient success and satisfaction. Finding new ways to improve the patient experience will keep your patients happy and meet all of their health needs. With a healthcare Agilityportal.io intranet, you can choose to simplify data tracking and monitor certain aspects of patient feedback. Staff can communicate with each other to develop solutions to patient problems, provide advice or share new insights. Collaboration becomes easier, providing continuity of patient care. Fewer misinformation or miscommunication improves basic processes and nursing practice.
Key Practices for Optimizing Intranet Use
Implementing an intranet alone is not enough to help your healthcare organization reap all of the above benefits. You need to rely on proven best practices to make your organization competitive and create a unique advantage over other facilities. We see some best practices for our healthcare clients choosing to incorporate their intranets:
use the right person
You need more than just your IT staff to participate in your healthcare intranet setup. You will want to include the perspectives and thoughts of everyone dealing with patient care and safety, as well as those managing the front lines. When you involve all the important employees in the design and selection of features, you are more likely to see consistent engagement with the system. No two intranets run the same, so be sure to gather insights from all categories of employees. Use your intranet to include nurses in programs dealing with infection prevention, dosing, or patient safety. Physicians should have access to continuing education resources, and your human resources department should have access to employee benefit administration or other forms.
An intranet software is useless if the information is outdated or difficult to access. Put different team members in charge of content areas on the site and choose experts in their respective fields. Dividing content areas spreads the burden of updating and diversifies information to keep it fresh and engaging. Be sure to establish some level of governance over your intranet. Develop usage procedures and policies to define employee expectations when using the site.
Focus on value
Nurses and doctors are always on the go, and they may not always be on the computer when trying to access important information. Rather than tying them to a desk to access the system, create mobile access via a tablet or smartphone. Make sure these devices are securely cleared through your IT department first, but allow key employees to access the system remotely.
You can also create value with your content. Information about company events or announcements is a good place to start, but consider communication needs, employee expectations, onboarding, special recognition, and more. There is no limit to the information you can share through your intranet system, but the trick is to make sure it’s material that your employees have a vested interest in. Make pages easy to navigate and use to maintain engagement.
Your healthcare organization may be doing well, but don’t you want to see it thrive? When you partner with Hubley to design an intranet solution, your healthcare organization will gain a key advantage over its competitors. You also provide your staff with a way to improve their care delivery and patient health.